Recently, Bloomberg BusinessWeek published an article covering some recent events at Johnson & Johnson and its operating companies. The piece covered a great deal of ground, ranging from the recent recalls at our DePuy unit to the situation at our McNeil Consumer Healthcare unit. To express his perspective on behalf of the employees of Johnson & Johnson, Chairman and CEO Bill Weldon sent a letter to the editor of Bloomberg Businessweek to share our position on the article:
April 1, 2011
Dear Editor of Bloomberg Businessweek,
I read your article this week about our company, and I was truly saddened by your portrayal of Johnson & Johnson. The recent events you wrote about are disappointments for me as the chairman and CEO and, more importantly, for the men and women of our company. We own our mistakes, but your story misrepresents and understates the deep commitment of our 114,000 people who dedicate their careers and lives to serving the world’s human health care needs.
Over the course of Johnson & Johnson’s 125-year history, we have made incredible contributions to the medicines and products that so many people have counted on to cure, heal and help their families to lead healthy lives. And we continue doing so today. We hold those achievements close to our hearts. They inspire each of us at Johnson & Johnson to work on behalf of the millions of patients and customers who use our products every day.
We don’t claim to be perfect and we would never put anything ahead of patient health and safety. In cases where we let down our customers, we have accepted responsibility for our mistakes, instituted changes, and committed the company’s resources to continuously improve ourselves and our products for the benefit of our patients.
Your readers – our customers – should know that we are listening and remain committed to manufacturing high-quality products that improve and prolong lives. We are a company that finds no greater satisfaction or fulfillment than addressing the important health issues and needs of people who use our products every day.
William C. Weldon Chairman and CEO Johnson & Johnson