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- Improving haematology patient flow at Cambridge University Hospitals
Improving patient flow in haematology clinics
A partnership between Cambridge University Hospitals and Johnson & Johnson to improve clinical efficiency across outpatient haematology clinics and elective inpatient services.
Partner: Cambridge University Hospitals
Partner: Cambridge University Hospitals
Project detail
The challenge
Cambridge University Hospitals NHS Foundation Trust is a national leader in advanced haematology and cellular therapies.
As demand for these innovative treatments grows, increasing pressure has been placed on inpatient capacity and patient flow, particularly around the timely discharge of medically fit patients.
As demand for these innovative treatments grows, increasing pressure has been placed on inpatient capacity and patient flow, particularly around the timely discharge of medically fit patients.
Our shared goal
The Trust partnered with J&J to understand where delays were occurring and identify actions that would:
- Support earlier discharge
- Protect outpatient performance
- Ensure that investment in specialist therapies delivers sustainable value.
What we did
Through multidisciplinary workshops, six core haematology pathways were mapped using a structured transformation toolkit.
The analysis highlighted strong clinical outcomes alongside operational challenges, including:
The analysis highlighted strong clinical outcomes alongside operational challenges, including:
- Variation in discharge processes
- Limited pharmacy availability
- Reluctance of discharge lounges to accept haematology patients
- Reliance on inconsistent community provision.
The impact
High impact, sustainable system level interventions were identified.
This enabled consultants to balance ward and clinic activity more effectively, strengthening resilience as services continue to grow
This enabled consultants to balance ward and clinic activity more effectively, strengthening resilience as services continue to grow
Partner with us
We are proud to have partnered with the NHS since its inception and are committed to working collaboratively to develop solutions that make a meaningful difference. If you are interested in accelerating innovation or transforming the patient experience in partnership with J&J then please get in touch.
