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For J&J India, contact us
For reporting any queries, comments, complaints or adverse events related to products of Johnson & Johnson MedTech, please contact us on 1800 226 446 or email us at
complaint@its.jnj.com or
mddsuppo@its.jnj.com.
For reporting any queries, comments, complaints or adverse events related to products of Vision (marketed by Johnson & Johnson Vision India Private Limited), please email us at RA-VISAP-JJSV-APAC-C@ITS.JNJ.com.
For reporting any queries, comments, complaints or adverse events related to Acuvue Contact Lens Products of Vision Care (marketed by Johnson & Johnson Private Limited), please contact us on 000 800 1008 692 or email us at support@acuvue.co.in
For reporting any queries or adverse events related to products of Johnson & Johnson Innovative Medicine, please contact our Local Safety Officer on +91 22 66646629 or email us at drug-safety@its.jnj.com.
If you have a medical emergency or if you need specific medical attention, we strongly advise you to please contact your primary healthcare provider.
For reporting any queries, comments, complaints or adverse events related to products of Vision (marketed by Johnson & Johnson Vision India Private Limited), please email us at RA-VISAP-JJSV-APAC-C@ITS.JNJ.com.
For reporting any queries, comments, complaints or adverse events related to Acuvue Contact Lens Products of Vision Care (marketed by Johnson & Johnson Private Limited), please contact us on 000 800 1008 692 or email us at support@acuvue.co.in
For reporting any queries or adverse events related to products of Johnson & Johnson Innovative Medicine, please contact our Local Safety Officer on +91 22 66646629 or email us at drug-safety@its.jnj.com.
If you have a medical emergency or if you need specific medical attention, we strongly advise you to please contact your primary healthcare provider.
For ASR Hip System Recall Contact Information
Patients: For more information about the ASR India Patient Assistance Program (ASR IPAP), please contact the ASR IPAP Helpline at +91 44 421 44842 or 0008000501443 between 9:30 AM to 6:30 PM from Monday to Friday or email us at
asri@puricrawford.com
Surgeons: We would like to request your kind support to ensure that ASR patients are adequately informed and are able to take advantage of the ASR IPAP.
To register a patient for treatment and reimbursement, please contact the ASR IPAP Helpline at +91 44 421 44842 or 0008000501443 between 9:30 AM to 6:30 PM from Monday to Friday or email us at asri@puricrawford.com
Surgeons: We would like to request your kind support to ensure that ASR patients are adequately informed and are able to take advantage of the ASR IPAP.
To register a patient for treatment and reimbursement, please contact the ASR IPAP Helpline at +91 44 421 44842 or 0008000501443 between 9:30 AM to 6:30 PM from Monday to Friday or email us at asri@puricrawford.com
For GST Rates
Johnson & Johnson Private Limited welcomes the Government of India’s initiative to reduce GST rates on medical devices which will enhance the affordability and accessibility of healthcare for patients across the country.
In line with this, we are pleased to announce a revision in the Maximum Retail Price (MRP) (inclusive of all applicable taxes) for select medical devices, effective 22nd September 2025. This revision reflects our commitment to passing on the full benefit of the GST rate reduction to patients.
The MRPs are below:
Note: During the transition period, product packs bearing both old and new MRPs may be available in the market. We encourage customers and healthcare providers to verify the applicable MRP using the QR code before making purchases.
In line with this, we are pleased to announce a revision in the Maximum Retail Price (MRP) (inclusive of all applicable taxes) for select medical devices, effective 22nd September 2025. This revision reflects our commitment to passing on the full benefit of the GST rate reduction to patients.
The MRPs are below:
Note: During the transition period, product packs bearing both old and new MRPs may be available in the market. We encourage customers and healthcare providers to verify the applicable MRP using the QR code before making purchases.