Unfortunately, no, the application does not support saving your progress and returning later.

We recommend drafting your responses in a Word document before completing the online form. This allows you to:

• Save your work as you go.
• Check the length of your responses easily.
• Keep a backup copy in case you experience technical issues.

Once your responses are finalized, you can copy and paste them into the online nomination form.

Yes. Each response field has a maximum limit of 1,500 characters, including spaces and punctuation. If you exceed the character limit, your response may be flagged as invalid and prevent successful submission. We recommend drafting your responses in Microsoft Word (or another word-processing application), where you can save your work and check the length of each response before pasting it into the online form.

Red highlighting typically indicates that one or more fields contain invalid content. The most common cause is exceeding the 1,500-character limit for a response. If your responses appear in red:

• Review each response to ensure it is within the character limit.
• Remove any unnecessary formatting that may have been copied from another document.
• Try pasting your responses as plain text.

If the issue persists after confirming your responses are within the limit, please contact the support team at JJCareCommunity@ITS.JNJ.COM.

This message usually indicates that one or more fields require attention before the application can be submitted.

Please:

• Confirm that every required field has been completed.
• Ensure each response is within the 1,500-character limit.
• Review the form for any fields highlighted in red.

If you’ve completed these steps and are still unable to submit, please contact the support team at JJCareCommunity@ITS.JNJ.COM with a description of the issue.

The form only accepts the following special characters: ! " $ & ( ) / : ; @ -

Please review your submission and make sure you are not using any other special characters. If you are still having issues, please submit your response using letters, numbers and spaces only, with no special characters. If you have confirmed your responses do not contain special characters and continue to receive the error, please contact the support team at JJCareCommunity@ITS.JNJ.COM.

Any information entered into the application that has not been submitted will be lost. We recommend drafting and saving your responses in a separate document and copying them into the application when you’re ready to submit.

Once a nomination has been submitted, it cannot be edited through the online application. If you believe you submitted incorrect information, please contact the support team at JJCareCommunity@ITS.JNJ.COM.

Yes, you may submit your application via a mobile device. However, we recommend drafting and saving your responses in a separate document and copying them into the application when you’re ready to submit.

All web browsers are supported.

Yes. We encourage applicants to draft their responses in a separate document and then copy and paste them into the online form.

No. The application is designed for a single submission session and does not support collaborative editing.

Yes. After a successful submission, you should receive an on-screen confirmation.

Please contact the support team at JJCareCommunity@ITS.JNJ.COM and include:

• A description of the issue.
• Any error message you received.
• The browser and device you are using.
• Screenshots, if available.