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      Customer Service Week

      Personal stories
      Michael Strong, Worldwide Director of Engineering and Packaging for Global Distribution Operations, Johnson & Johnson Supply Chain

      Planes, trains ... robots and drones? Meet the man who’s taking Johnson & Johnson’s supply chain into the future

      In honor of Customer Service Week, we’re profiling Michael Strong—a man who’s driving behind-the-scenes innovation to improve how the company delivers products to people around the world.
      Caring & giving
      A photo of the aftermath of the 2017 Kos, Greece, earthquake

      4 stories of Johnson & Johnson customer service employees who’ve saved lives

      It’s right in the company Credo: Prioritizing the needs of the people it serves is what Johnson & Johnson is all about. And the unsung heroes of the Customer & Logistics Services team truly bring this mission to life, making magic happen in dire situations.